Privacy Policy

1 Information We Collect

We may collect personal information that you voluntarily provide when you contact us through our website, contact forms, email or other communication channels.

This information may include:

• Full name
• Email address
• Telephone number
• Company or organization name
• Country or location information
• Travel preferences or service requirements
• Subject and content of your message

2 Automatically Collected Information

When you access our website, certain technical and usage information may be collected automatically.

• IP address
• Browser type and version
• Operating system
• Device type
• Pages viewed
• Time spent on the website
• Referring website or traffic source
• Date and time of access
• General geographic region

This information is used to maintain website security, measure website performance and improve the visitor experience.

3 Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to provide essential functionality, understand website usage and improve our services.

These technologies may include:

• Essential website cookies
• Analytics cookies
• Performance cookies
• Advertising and measurement technologies

Services used on our website may include Google Analytics 4, Google Tag Manager, Google Search Console, Meta Pixel and Google reCAPTCHA.

Further information about the cookies used on our website will be provided in our Cookie Policy.

4 How We Use Your Information

We may use collected information for the following purposes:

• Responding to enquiries and requests
• Providing travel and destination management services
• Preparing proposals and service information
• Improving our website and services
• Measuring website traffic and performance
• Understanding visitor interests and behaviour
• Preventing spam, fraud and malicious activity
• Maintaining the security of our website
• Complying with legal and regulatory obligations

5 Google Analytics

Our website uses Google Analytics 4 to understand how visitors interact with our website and to improve the performance and quality of our digital services.

Google Analytics may process information such as:

• Pages visited
• Session duration
• Device and browser information
• Approximate geographic region
• Traffic source
• Interactions with website features

Google processes information in accordance with its own privacy terms and policies.

6 Meta Pixel

We may use Meta Pixel to measure advertising performance, understand how visitors interact with our website and improve the relevance of promotional campaigns.

Meta may process data in accordance with its own privacy policies. Depending on your location and consent choices, this may include information about website visits and interactions.

7 Google reCAPTCHA

Our website contact forms may be protected by Google reCAPTCHA to prevent spam, automated submissions and abusive activity.

Use of reCAPTCHA is subject to Google's applicable Privacy Policy and Terms of Service.

8 Data Sharing

We do not sell or rent your personal information.

Information may be shared only when reasonably necessary with trusted service providers that assist us in operating our website and delivering our services.

These providers may include:

• Website hosting and infrastructure providers
• Analytics and measurement providers
• Email and communication service providers
• Google and Meta services
• Professional advisers where required
• Public authorities where legally required

9 Data Security

We implement reasonable technical, administrative and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

10 International Data Transfers

Because we use international service providers, including Google and Meta, information may be processed or stored in countries outside your country of residence.

Where required, such processing will be carried out in accordance with applicable data protection laws and appropriate safeguards.

11 Your Privacy Rights

Depending on the laws applicable to you, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Request restriction of processing
• Withdraw consent where processing is based on consent
• Request information about data processing activities

To exercise any applicable right, please contact us using the details provided below.

12 Third-Party Websites

Our website may contain links to external websites, social media platforms or other third-party services.

We are not responsible for the content, security or privacy practices of third-party websites. We encourage visitors to review the privacy policies of each third-party service they use.

13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies or legal obligations.

Any updated version will be published on this page together with a revised “Last Updated” date.